Ticket sales and refunds

Ticket sales

Your contract when buying tickets is with Redeye, The Photography Network; Centre for Chinese Contemporary Arts, Market Buildings, Thomas Street, Manchester M4 1EU. Redeye is a Community Benefit Society, registered with the Financial Conduct Authority; registration number 7052.

All ticket prices include VAT @ 20%. Redeye's VAT registration number is 781 5708 07. Donations are zero-rated for VAT. Receipts are issued by email after each purchase. Please contact us if for any reason you don't receive a VAT receipt.

Details of all events are subject to change and in the event of a change we undertake to find substitutes wherever possible.

Ticket refunds

Unless otherwise mentioned, we can usually offer a refund (less an admin fee of up to 25%) up to 14 days before an event. No refunds will be issued after this time, unless an event is cancelled. 

We cannot offer refunds in any circumstances after an event has started.

Vouchers and coupon codes

Vouchers or coupon codes that are given by Redeye to our membership and subscribers are given in goodwill and as a gift. They are not transferable (i.e. you may only redeem a voucher that has been sent to you). Only one voucher may be redeemed per person. Vouchers that stipulate they can be redeemed across Redeye events and membership exclude events that are delivered in partnership with another organisation, and exclude direct debit membership plans. Vouchers can only be used once and change cannot be given. No cash alternatives will be made available.

 

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General terms and conditions

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