Ticket sales and refunds

Ticket sales

Your contract when buying tickets is with Redeye, The Photography Network; Centre for Chinese Contemporary Arts, Market Buildings, Thomas Street, Manchester M4 1EU. Redeye is a Community Benefit Society, registered with the Financial Conduct Authority; registration number 7052.

All ticket prices include VAT @ 20%. Redeye's VAT registration number is 781 5708 07. Donations are zero-rated for VAT. Receipts are issued by email after each purchase. Please contact us if for any reason you don't receive a VAT receipt.

Details of all events are subject to change and in the event of a change we undertake to find substitutes wherever possible.

Ticket refunds

Unless otherwise mentioned, we can usually offer a refund (less an admin fee of up to 25%) up to 14 days before an event. No refunds will be issued after this time, unless an event is cancelled. 

We cannot offer refunds in any circumstances after an event has started.

Vouchers and coupon codes

Vouchers or coupon codes that are given by Redeye to our membership and subscribers are given in goodwill and as a gift. They are not transferable (i.e. you may only redeem a voucher that has been sent to you). Only one voucher may be redeemed per person. Vouchers that stipulate they can be redeemed across Redeye events and membership exclude events that are delivered in partnership with another organisation, and exclude direct debit membership plans. Vouchers can only be used once and change cannot be given. No cash alternatives will be made available.



General terms and conditions

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Users are permitted to view, print and download the material for personal, non-commercial use only but in so doing are not permitted to remove or amend any trade mark, copyright or other proprietary notice. Users may not distribute, transmit, reproduce or publish by electronic or any other means any part of the data without the prior written permission of Redeye. All other rights reserved.

Whilst Redeye endeavours to ensure that the information on this Website is correct, it is provided on an "as is" basis, without warranties of any kind, and no warranty, express or implied, is given as to accuracy or completeness and Redeye does not accept any liability for any error or omission. Redeye shall not be liable for any third party claims or losses of any nature including, but not to, loss of profits, direct, indirect, special or consequential damages arising from a third party's use or inability to use this Website.

Redeye accepts no responsibility for the content on any site to which a hypertext link from this site exists. The links are provided "as is" with no warranty, express or implied, for the information provided within them.

All authors or providers of a link into this site should note that Redeye does not necessarily read, check or edit the context from such links and Redeye accepts such material linked to its site purely on the basis of an understanding that Redeye is a distributor (not a publisher) of such material and by linking to this site, the author or provider of the link gives an implied warranty that he/she/it will indemnify Redeye in the event of any action arising as a result of such material appearing on or via this site. All persons accessing this site are also put on notice of such fact.

Redeye makes efforts to ensure that its publications and offers on this site fully meet the requirements of English law and foreign laws of any country where it is intended for such content to be viewed. In the event that a foreign country's law may not be fully complied with, then Redeye shall be deemed not to be directing such content to that particular country. Redeye reserves the right to remove any material uploaded by members or users to this Website.

This Website provides users with a free information service; where payment is required for information or services, users will be notified within the site and given instructions for subscribing to any such services.

While Redeye makes all reasonable attempts to exclude viruses from the Website, it cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information from this site.

These terms and conditions are governed by and shall be interpreted in accordance with English law.

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